Thursday, October 9, 2008

www.Myyellowshovel.com

This website does not do this place justice. I stumbled upon this beachside store on Anna Maria Island today. It was the most incredible store I have ever been in. One-of-a-kind jewelry, candle holders, incredible unique clothing, frames, everything for your home, baby stuff, unique shoes...everything at an incredible price. I LOVE this store. Ask Nick, I spent over an hour in there. He even liked it. As I said, the site does not do them justice. Apparently they just got it up and running so hopefully they will take some more pictures.


www.myyellowshovel.com

Read the post below this one first...then view!



Another Article

And another...


Yet another... Sandy in this story worked across the hall from me. The execs would always go in her office, slam the door shut and screaming/crying would ensue...

I Can't Believe This!!!!!

I had dinner with my friend Camille, from my old job at Dynamic Leisure Corp tonight. We had great conversations, including those concerning our former place of employment. I knew it was shady, but I had no idea how shady and neither did she. Check this out, Jenn in the video and article worked there at the same time as me and left at the exact same time when a bunch of us were let go. It was a small company and we all heard rumblings of unhappy customers, but nothing like this. I knew Dan Brandano seemed like a jackass...but this is off the radar.

I couldn't get the interview to embed, CLICK HERE TO SEE THE VIDEO

Ex-employee reveals secrets of troubled website
Posted by Melanie Brooks

Lakeland, Florida - Jenn Cooldige says it was like a nightmare every day, knowing that customers who booked travel with the online website, Dynamic Leisure, would never reach their final destinations.

“There are dreams and hearts being broken here,” Jenn told us, sitting in the kitchen of her Lakeland home.

The longtime paralegal decided to take on the title of whistleblower after working for the company for six months, from July 2007 to January 2008. She answered an ad on Craig's List and thought it would be exciting to work for a travel company.

She says she was dead wrong.

She claims her boss, CEO Dan Brandano, was taking customers' money, but rarely booking their travel, often leaving people stranded at the airport with no reservations at all.

"They [Dan] were going into pay pal and taking money off of people's credit cards that hadn't been released by the credit card companies yet, and putting into one of 3 bank accounts, then other bank accounts and other bank accounts," Jenn says.

Dream trips turned into nightmares. Vendors became angry when they saw that their accounts went unpaid from Dynamic Leisure, according to records. Cooldige says one hotel in the Caribbean showed an outstanding balance of more than $600,000 that Dynamic Leisure had yet to pay.

Countless couples have emailed Tampa Bay's 10 News, telling horror stories of preparing for a honeymoon, only to find out, it was never booked even after a credit card was charged.

In another case, a group of 24 passengers in Washington D.C. was out $37,000 after arriving at Ronald Reagan National Airport and discovering their reservations didn't exist.

"How can you get up and look at yourself in the morning, knowing that you have people going on their honeymoons on their wedding knowing not only do they have no air. They have no wedding," Jenn told us.

Jenn showed us document after document where Brandano owed thousands of dollars, but she says would never pay.

After six months, she resigned and says she began filing complaints with the Florida Attorney General's Office and The Securities and Exchange Commission, since Dynamic Leisure is a publicly traded company. She also filed paperwork, she says, with the FBI.

Jenn admits, "I don't think that Mr. Brandano anticipated his employees coming together the way that they have to stand up to him."

The Attorney General's Office in Connecticut has launched an investigation into Brandano and his business practices, but Florida is slow to follow, despite the fact that 10 News faxed multiple emails to the Attorney General's office in Tallahassee, showing customer complaints and concerns.

Florida has yet to open it's own case against the CEO.

But Jenn refuses to give up, "I've done everything I can do to try and make my voice heard to make people aware that if they have booked travel with Dynamic Leisure to please check with the resort to confirm your reservation."

We've spoken with Mr. Brandano in the past about these allegations. We talked with him once again Wednesday night about these latest accusations.

Brandano gave this response, "We are handling this and issuing refunds. Our refunds are coming. We are working with the Department of Consumer Services."

However, Tampa Bay's 10 News continues to receive emails on a daily basis about this story, and we have yet to hear of any customer receiving a refund.

Mr. Brandano has since retained counsel.

Monday, October 6, 2008

Consumer Reports Continued



"Philosophy and Values – Since 1970, Tuffy has been committed to:

* Treating our customers and employees with honesty, respect, and professionalism
Providing quality parts and service at an exceptional value
Recognizing that satisfied customers are the foundation of our business

At Tuffy, we realize that our future success is determined by how well we exceed our customer’s expectations today."-www.tuffy.com homepage


HA. Right. My car has been in the shop for 4 days at Tuffy. 4 days. First, it was a compressor issue, then we had to spend an additional $300 for electrical. Then, we picked it up on Saturday only to have it making a loud noise like you were driving over a grate-and the air conditioning still not working. We took it straight back. Sat there in the Tuffy waiting room for 2 hours as they told us "oh, we overcharged the compressor, it should be fixed any minute." At closing time on Saturday the head Tuffy service guy finally came to talk to us. He basically said "It's a Volkswagen, they do things differently. I'm taking it into the VW dealership first thing Monday morning myself."

After calling Tuffy at noon today (I have an appt I need to get to at 3) they said "A master mechanic is looking at it, we're going to get another part."

The Riverview location Tuffy service manager admitted to me on Saturday they don't know what the hell they are doing. Take it some professionals. Furthermore, if you don't know how to work on a Volkswagen don't start to work on it in the first place.

We have given the Tuffy on Big Bend Road, Riverview FL tons of business over the last year, apparently we were stupid to trust them. This Tuffy location is a prime example of why people are skeptical about getting cars repaired.

I cannot begin to express my disbelief in the lack of professionalism. The Tuffy service manager looked both of us in the eye on Saturday, giving us his word he would take care of the problem and now we find out we were completely mislead in what they were to do next. If satisfied customers are the foundation of the Tuffy business, there shouldn't be one.

Oh, and I have to miss my appointment I scheduled a week ago because I still don't have a car.